Privacy Policy

Effective Date: October 4, 2025

Last Updated: October 4, 2025

1. Introduction

Welcome to ArogyaGPT, a digital healthcare platform operated by Invision Healthtech Private Limited (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website (www.arogyagpt.shop) and mobile application (collectively referred to as the “Platform”).

By accessing or using the Platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, gender, age, contact details (email, phone number)
Health-related data such as symptoms, prescriptions, test results, and reports
Payment details (only processed via secure payment gateways)
Doctor, diagnostic center, or pharmacy registration details

b. Non-Personal Information

Device information (browser type, operating system, device model)
IP address, location (if allowed)
Usage patterns, analytics, and cookies

3. How We Use Your Information

We use your information to:

Provide AI-based health insights and recommendations
Facilitate doctor consultations and appointment bookings
Enable medicine ordering and lab test scheduling
Improve platform performance and personalization
Send notifications, updates, and offers
Ensure data security and comply with legal obligations

4. Data Storage and Security

Your data is securely stored on Google Firebase servers, following industry-standard encryption and security protocols. We regularly monitor our systems for vulnerabilities to ensure the safety of your personal information.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share limited information with:

Registered doctors and diagnostic partners (with your consent)
Payment gateway providers for secure transactions
Legal authorities if required by applicable law

All partners are bound by confidentiality and data protection obligations.

6. User Rights

You have the right to:

Access and review your personal information
Request correction or deletion of data
Withdraw consent for specific processing activities
Opt out of marketing communications

You can contact us anytime at support@arogyagpt.shop for data-related requests.

7. Cookies and Tracking

We use cookies to enhance user experience, analyze traffic, and remember your preferences. You can disable cookies through your browser settings, though some features may not function properly.

8. Data Retention

We retain your data only as long as necessary for providing our services or as required by law. Once the retention period expires, we securely delete or anonymize your data.

9. Children’s Privacy

Our Platform is intended for users aged 16 years and above. We do not knowingly collect information from minors. If you believe a child has provided us data, please contact us for immediate removal.

10. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Platform after any update constitutes acceptance of the revised terms.

11. Contact Us

For any privacy concerns, queries, or complaints, please reach us at:

📧 support@arogyagpt.shop
🏢 Invision Healthtech Private Limited, Kanpur, Uttar Pradesh, India